Data privacy and security

PRIVACY POLICY

Your Privacy
Matters to Us

Khaznah is committed to protecting your personal data in accordance with Saudi Arabia's Personal Data Protection Law (PDPL). This policy explains how we collect, use, and safeguard your information.

Last updated: January 2025

OUR COMMITMENT TO YOUR PRIVACY

Your Data is Safe With Us

Data Encryption

Identity Protection

Secure Storage

Data Privacy

No Data Sharing

Breach Notification

1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and payment information. We also collect data about your activity on our platform, including bids placed, items viewed, and purchases made. This helps us improve your experience and maintain platform security.

2. How We Use Your Information

We use your information to: process transactions, send order confirmations, provide customer support, improve our services, and comply with legal obligations. Your data is used only for legitimate business purposes and never sold to third parties.

3. Data Protection

Khaznah implements industry-standard security measures to protect your data. This includes encryption of data in transit and at rest, secure payment processing through PCI-DSS compliant gateways, and regular security audits. Access to personal data is restricted to authorized personnel only.

4. Your Rights

You have the right to: access your personal data, request corrections to inaccurate data, request deletion of your data (subject to legal retention requirements), and withdraw consent for data processing. To exercise these rights, contact us at support@khaznah.com.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.

6. PDPL Compliance

Khaznah is fully compliant with Saudi Arabia's Personal Data Protection Law (PDPL). We ensure that all data processing activities meet the requirements of the PDPL, including obtaining proper consent, ensuring data security, and maintaining transparency about how your data is used.

Questions about your privacy?

Contact us at support@khaznah.com

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